Refund Policy
Refund Policy
- Cancellations:
Prepaid orders can be cancelled within 1 hour of placing the order.
Please email your cancellation request to Support@detox.co.in
Orders cannot be cancelled once shipped, as our logistics partners initiate charges
immediately after pickup.
Refunds:
Refunds will be processed within 7–10 working days after receiving the refund intimation.
In case of refunds for prepaid orders, customers will bear the delivery and packaging costs.
A packaging charge of ₹80 will be deducted for prepaid returns sent back to us.
Returns/Replacements:
Requests must be made within 2 days of delivery with appropriate images as proof.
Returns/Replacements will only be accepted in the following cases:
1. Damaged, expired, or incorrect products received
2. Missing items in the order
Note:
Requests for return or replacement will not be accepted for reasons other than those mentioned
above